Shipping
& Returns
We’re have to figure out answers all your shipping concerns If you don’t find the answer, please address your concerns
contact@imbeautyco.com
Maharashtra
Free Standard
2-4 Working Days
On all orders
Other States
Free Standard
3-8 Working Days
On all orders
Shipping
All prices on our site are displayed in Indian Rupee (INR), and will be charged in Indian Rupees. For delivery within India, we use a ground-based courier service as well as couriers by air.
We deliver across India and ship to over 16,000 pin codes within India. All orders take processing time up to 2-4 working days. And delivery can take up to 3-8 working days depending on what state or territory you live in.
We offer Prepaid or Cash on Delivery services, both for courier options. However, COD orders incur extra charges displayed at the checkout. Also, COD service may not be available for certain pin codes. In such cases, our customer service team will be in touch with you while processing your order. We highly recommend prepaid orders for an easy shopping experience.
We offer free shipping on all orders of ₹1000 and above. Orders below ₹1000 will be charged a minimal amount displayed at the checkout.
We do not currently ship internationally. However, you may have your purchase delivered to any address within India.
Kindly note: standard shipping timeline would not apply during sales or promotions.
We deliver across India and ship to over 16,000 pin codes within India. All orders take processing time up to 2-4 working days. And delivery can take up to 3-8 working days depending on what state or territory you live in.
We offer Prepaid or Cash on Delivery services, both for courier options. However, COD orders incur extra charges displayed at the checkout. Also, COD service may not be available for certain pin codes. In such cases, our customer service team will be in touch with you while processing your order. We highly recommend prepaid orders for an easy shopping experience.
We offer free shipping on all orders of ₹1000 and above. Orders below ₹1000 will be charged a minimal amount displayed at the checkout.
We do not currently ship internationally. However, you may have your purchase delivered to any address within India.
Kindly note: standard shipping timeline would not apply during sales or promotions.
Returns
We at IM BEAUTY CO. have developed each product to deliver best possible results with utmost priority. Our packaging is sturdy for protection of the products. We hope you will love our products as much as we do. But in case you wish to return the product, please reach out to us and we will take care of everything for you.
We offer refunds / replacements only in following cases:
• You received a wrong shipment
• You received a damaged product
Inany of the above case, please raise a return/ replacement request within 3 (three) days from the date of delivery and we will be happy to provide you replacement or in some cases refund. To raise a return / refund request in such cases, please drop us an email at contact@imbeautyco.com
No return or any other claim will be acceptable or valid after the expiration of 3 days from the time of delivery of the product. Please allow us 48 hours to review your request. Once the request is approved, we will initiate a reverse pickup. Our courier partner will pick the order from your doorsteps.
Upon receiving the returned order, our service team will review the same. If the issues described by you are verified, our team will initiate a refund within 24 hours. If the product is found to be used or detects any product residue on it after receiving back, unfortunately we will not be able to initial refund.
We offer refunds / replacements only in following cases:
• You received a wrong shipment
• You received a damaged product
Inany of the above case, please raise a return/ replacement request within 3 (three) days from the date of delivery and we will be happy to provide you replacement or in some cases refund. To raise a return / refund request in such cases, please drop us an email at contact@imbeautyco.com
No return or any other claim will be acceptable or valid after the expiration of 3 days from the time of delivery of the product. Please allow us 48 hours to review your request. Once the request is approved, we will initiate a reverse pickup. Our courier partner will pick the order from your doorsteps.
Upon receiving the returned order, our service team will review the same. If the issues described by you are verified, our team will initiate a refund within 24 hours. If the product is found to be used or detects any product residue on it after receiving back, unfortunately we will not be able to initial refund.
